- Constitution of the Republic of Belarus
- Directive of the President of the Republic of Belarus of 27.12.2006 No. 2 "On Debureaucratization of the State Apparatus and Improvement of the Quality of Ensuring the Population's Livelihood"
- Law of the Republic of Belarus of 18.06.2011 No. 300-3 "On Citizens' and Legal Entities' Appeals"
- Decree of the President of the Republic of Belarus of October 15, 2007 No. 498 "On Additional Measures for Working with Citizens' and Legal Entities' Appeals"
- Resolution of the Council of Ministers of the Republic of Belarus of November 12, 2025 No. 635 "On issues related to the consideration of citizens' and legal entities' appeals"
- Resolution of the Council of Ministers of the Republic of Belarus of July 23, 2012 No. 667 "On certain issues of working with citizens' and legal entities' appeals"